BB-400 Harmony (Bidet Seat)
Returns Policy(The below applies to all items except for integrated units) You may return most new, unopened items within 30 days of delivery for a full refund. If the return is a result of our error (you received an incorrect or defective item), we will make sure you get the correct item/non-defective item without any cost to you. In a situation where the return is due to the buyer's error, or the buyer simply no longer wants the product, the buyer will be responsible for the shipping cost. You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). If you need to return an item, simply reach out via email (firstname.lastname@example.org), online chat, or call us at 248-974-4030
Returns Policy for integrated units:Due to the cost in the transporting this product, Bio Bidet and/or TOTO will NOT accept any returns of integrated units due to the unit being an incorrect size, measurement, shape, incompatible with the customers installation setup or the customer simply changing their mind. For issues of a unit arriving damaged or missing parts, due to the large dimension and weight, a white glove curbside service will be used for delivery. The same method of shipping must be used for returns of damaged or missing parts to avoid further damages during transit. : Claims for damaged and/or missing items must be received within 5 days of delivery. Please inspect your order on arrival. If there is any shipping damage, do not sign for the package. Instead, please reply to this email with pictures of the damage, or text pictures of the damage to 248-974-4030, and reject delivery. Be sure to reference either your full name as it appears on the order or your order number. If the shipper will not allow you to check the package, have them make a note that further inspection is required, and make sure they sign it. Once they leave, check the shipment immediately.
Risk Free TrialsMany Bidet's risk free trial program is an extension of our returns policy. Unlike our return policy which requires the unit to be unused, bidet seats that we offer risk free trials for can be used, and returned used for a full refund within 30 days (period starts from the date ordered), less return shipping costs. While we are unable to re-sell these used units, it's worth it to us to offer risk free trials on these units as the return rates on them are very low. Note: Only one risk free trial per household/customer. Seats that offer risk free trials
ShippingWe can ship to the US and Canada. We can ship some of our products to other countries as well. Please contact us for details. We offer free shipping on all our products. Free shipping only applies to the USA and Canada. Just one more way we save you money! Bidets are shipped same day if ordered before 1PM EST. Bio Bidet and Brondell bidet seats are generally delivered in 3 business days or less anywhere in the Continental United States. Many Bidets does not guarantee 3 day delivery of these seats, but it is very rare to see them take longer. Seats other than Bio Bidet and Brondell still tend to be delivered within 5 business days anywhere in the Continental US.
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Many Bidets offer the following warranties:
These warranties are offered by the manufacturer themselves, and can vary from limited warranty to full warranty. These warranties are almost always valid for bidet seat purchases, even if a personalized best price offer has been given.
Manufacturer Extended Warranty
Extended warranties from the manufacturer are offered for an additional fee. These extended warranties tend to be full warranties that cover 100% of parts and labor. However, they do need to be purchased with the seat. By default, bidet seats not purchased through the site (personalized best price quotes) will not qualify for these extended manufacturer warranties. Personalized best price quotes can be designed to include these additional warranties, but must be requested by the purchaser.
NOTE: All warranties only valid to original purchaser
Have a question?
NOTE: The BB-400 is no longer made. We recommend the BB-600 as an alternative: BB-600 Ultimate (Bidet Seat)
Bio Bidet BB-400 Bidet Seat
This ultimate bidet highlights true luxury, class, elegance, hygiene, and comfort all-in-one unit. Name practically any desired attribute and you’ll find it in the Bio Bidet BB-400. Bring home the world’s best bidet technology with high end features such as heated seat, warm air dryer, warm water, his and her posterior wash modes, her front wash mode, and slow closing lid and seat, all brought together to comfortable operation with a handy wireless remote control.
FREE Bonus Items
- FREE Same Day Shipping to Continental USA & Canada
- Best Price Guaranteed (Request a Best Price)
- FREE 30 Day In Home Risk Free Trial
- FREE EXCLUSIVE 60 day returns
- Delivered in 2 to 7 Business Days
- FREE Travel Bidet (1)
- FREE 2 Year Warranty
- Vortex Technology with patented 3-in-1 nozzle system
- Wireless Remote Control with easy to use buttons
- Vortex water stream, posterior wash and soft feminine wash modes
- High pressured stream for effective cleaning
- Wide Cleaning, pulsating and massage cleaning
- Nozzle self clean
- Slow closing lid and seat
- Heated Seat, Warm air, Warm Water, Power saving option and more
- Easy nozzle replacement
- Temperature controlled heated seat
- Temperature controlled warm air dryer
- Power saving option
- Quick release option for easy cleaning
Revive your toilet experience with BB-400 luxury bidet. Get all the bidet functionalities operated comfortably at the simple push of buttons on your remote control. Temperature controlled toilet seat, warm water wash function and warm air dryer offers a comfortable experience, which can all be controlled using the handheld remote. Warm water facilitates a more thorough and gentle cleaning than toilet paper. Ideal for cleaning the most intimate and sensitive areas; feel refreshed every time you use this luxury bidet. Bring comfort to your everyday life with BB-400 luxury bidet.
Bio Bidet BB-400 Fitting Diagram
Looking for more details? Check out our Bio Bidet BB-400 Editor’s Review
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Questions Ask a Question
Question Added Successfully
Can I install this bidet seat myself?
About 95% of our customers install this seat on their own in well under an hour. If you decide to hire help, you can often hire a handy person instead of a plumber, and thus get less expensive help, but these seats are designed to be installed without professional help.Answer by : Daniel Johnson on Sep 15, 2020 01:10:24 PM
BB-400 Harmony (Bidet Seat)