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- Is this a one piece or a two piece Washlet?
This is a full bidet toilet. As such, it's not a washlet, but rather a toilet and bidet all in one. If I was to call it one or two piece, it would be a one piece unit, because the whole thing is designed to work together seamlessly.
Answer by : Daniel Johnson on Jan 15, 2024 08:55:22 AM - 1) Is the tank insulated? My water is very cold all year so my tank sweats in the summer.
This unit does not have a tank, so that would not be an issue!
Answer by : Arin F. on May 2, 2024 04:36:44 PM - Our water has a lot of minerals in it. Is that a problem?
If you are noticing build-up in any existing plumbing fixtures then it would likely cause build-up in the bidet over time as well. Since TOTO does not support inline filters, a whole house filtration system might be a viable solution for you.
Answer by : Arin F. on Mar 19, 2024 09:35:26 AM - Do you provide installation? And, how do I know if I have the required 12 in. rough-in?
To measure rough-in, you can easily do that yourself if you have a non-skirted toilet. Just measure from the bolts or bolt caps on the floor at the base of the toilet (those are centered over the flange) back to the wall. If you have trim, measure above the trim. Most rough-ins are 12" but not all are standard. We do not provide installation, however you can find TOTO certified installers by zip code here: https://www.totousa.com/installers
Answer by : Arin F. on Apr 15, 2024 11:54:35 AM - Is this unit available in chair height?
The NX2 comes in universal height which is 17".
Answer by : Andrew C. on Aug 6, 2024 03:15:26 PM - What are the electrical requirements for this toilet?
It is recommended that you only use with a GFCI electrical outlet. The power rating on the unit is: AC 120 V, 60 Hz, 1290 W
Answer by : Andrew C. on Sep 24, 2024 04:21:11 PM