Is a Bidet Extended Warranty Useful? 6 Key Questions to Ask
A bidet is an investment, so it’s natural that many customers wonder if it’s worth paying for an extended warranty. While there are certainly some scenarios where purchasing enhanced coverage makes sense, it’s not guaranteed to be beneficial. Below, we do our best to break down the good, the bad, and the ugly of extended bidet warranties so you can decide whether it will benefit you!
1. What Does an Extended Warranty Cover?
A bidet’s warranty covers issues stemming from defective parts or workmanship. Depending on whether the warranty is limited or unlimited, it will partially or fully cover the costs of parts and labor within a set time period. Extended warranty coverage adds several years to the warranty and may turn a limited warranty into an unlimited warranty.
Each manufacturer’s warranty policy is a bit different, but in general:
- Limited warranties usual cover some of the cost of parts/labor. Full warranties usually cover the entire cost of repairs. Most extended warranties are full warranties
- Warranty coverage usually only applies to the original purchaser
- Proof of purchase is usually required for warranty service
- Warranties are usually only valid if you purchase your bidet from an authorized dealer and don’t violate any of the warranty’s provisions
- The warranty typically does not cover normal wear and tear or damage caused by improperly installing, using or maintaining the bidet, natural calamities, electrical surges, or foreign matter/sediment in the water supply (additional exclusions often apply and vary based on the manufacturer)
All of our bidet seats and integrated units come with a standard warranty, from 1-year limited warranties to 5-year full warranties. Some companies offer different levels of coverage, with the option of purchasing extra coverage for added peace of mind. These extended warranties usually cost $50-$99 and increase the length and/or scope of coverage.
2. Is an Extended Warranty Worth the Cost?
An extended warranty is really only useful if it saves you money on a bidet repair. Extended warranties usually cost around $99 (although a few are cheaper), so any repairs would need to cost more than this in order for the warranty to actually save you money.
It’s difficult to estimate the average cost of a bidet repair, but in general, authorized repair facilities charge around $40/hour. A warranty will usually cover part or all of these costs so long as the repair falls within the warranty’s exclusions and limitations (more on this later). If the repair is quick and inexpensive, purchasing an extended warranty might not save you much money. On the flip side, an extended warranty could save you quite a bit on a lengthy and involved repair (we discuss the chances of this happening later on).
Bidet repairs can involve extra costs that the warranty doesn’t cover. For example, most warranties won’t pay to ship the bidet seat to the repair facility (they do usually cover the cost of shipping the seat back to you). If you send the seat in for repair, you’ll likely be paying one-way shipping on top of whatever you’ve already paid for the extended warranty.
As a general reference, shipping a bidet seat to a repair facility tends to cost between $40-60. One notable exception is Brondell’s extended warranty, which covers ALL shipping costs for one year after purchase. After that first year, they’ll only cover the cost of return shipping.
Do keep in mind that many bidet issues can be remedied at home. If your bidet has an issue that’s eligible for at-home repair, the manufacturer may offer to mail you the necessary parts and instructions, and the seat’s warranty will usually cover some or all of these costs. Once again, if the cost of the parts is less than the cost of the extended warranty, the warranty won’t really save you any money.
Bottom Line: An extended warranty may not save you money if your bidet only needs a small repair or if you’re willing to do the repair yourself. An extended warranty is most beneficial if your seat needs extensive repairs. Additionally, many extended warranties will not cover the cost of shipping the seat in for repairs.
3. How Likely is it That my Bidet Will Need a Repair?
First, remember that all bidet seats and integrated units come with a standard warranty that offers part or full coverage for at least 1 year, and sometimes up to 4 years or 5 years. While it’s uncommon for brand new bidets to have issues right off the bat, it does happen occasionally. Your standard warranty is designed to provide protection in these situations.
An extended warranty extends the length of time that your bidet is covered, and it may even bump your warranty coverage from limited to full. Bidet seat problems tend to happen towards the end of a bidet’s expected lifespan, which usually coincides with the tail end of the extended warranty window.
For example, Bio Bidet seats have an average lifespan of 6-8 years, and their extended warranty is 6 years in length. This means that a Bio Bidet seat is most likely to have issues towards the end of the extended warranty period or later. Similarly, Brondell’s longest extended warranty is 5 years, and their seats tend to have a lifespan of 4.5-6.5 years. Again, an issue with a Brondell seat is most likely to occur towards the end of (or after) the 5-year extended warranty window.
Bottom Line: It’s impossible to predict exactly when a bidet seat will have issues, but in general, we see the majority of problems arise towards the end of a seat’s extended warranty period or even after the extended warranty ends.
4. What are an Extended Warranty’s Conditions, Limitations and Exclusions?
The fourth big question to ask when considering an extended warranty purchase is, “what will this extended warranty cover?” Obviously, if your bidet has an issue that’s excluded from warranty coverage, an extended warranty won’t be of any benefit.
Every list of warranty exclusions and limitations are different, so you’ll want to check exactly what’s included in a warranty before purchasing. In general, standard and extended warranties only cover issues related to defects in the bidet’s parts or workmanship. Most warranties will only cover repairs that are performed by the manufacturer, an authorized repair facility, or at home under the manufacturer’s guidance.
|What an Extended Warranty Won’t Cover|
|Second hand bidets|
|Bidets purchased from an unauthorized dealer|
|Normal wear and tear|
-Natural disasters & acts of God (e.g. fire, flood, earthquake, lightning strikes, etc.)
-Sediment or foreign matter in the water source
–Improper installation, removal, cleaning or maintenance
-Water containing too much chlorine or other chemicals
|A bidet that has been modified (e.g. hardwiring the bidet)|
Bottom Line: Before purchasing an extended warranty, familiarize yourself with the conditions, exclusions and limitations. Know if the warranty limits who can complete repairs and the various scenarios that aren’t covered.
5. How Long Will my Extended Warranty Last?
At this point, it’s important to clarify how an extended warranty changes the length of coverage. An extended warranty’s length is calculated from the original purchase date. In other words, a 6 year extended warranty is not offering 6 years of coverage in addition to the standard warranty coverage, it’s providing 6 years of coverage from the day you purchased your bidet. This means that if your bidet comes with a 3 year standard warranty, a 6 year extended warranty is providing 3 additional years of coverage.
6. What are Some Alternatives to an Extended Warranty?
Did you know that some credit cards offer extended warranty coverage on products they were used to purchase? It’s true! Creditcards.com explains how this works and what’s required to take advantage of this benefit. Depending on your credit card, you may be eligible for free extended warranty coverage on your bidet purchase.
Bottom Line: Before purchasing an extended warranty from the manufacturer, check whether your credit card (1) offers any extended warranty protections on purchases and (2) what would be required to utilize this coverage should you need it.